No Extra Taxes
We now send out items where the customer is not liable for import tax or duty (not inc Norway or Switzerland) through courier network DDP (Delivery Duty Paid) This is a delivery agreement between ourselves and the courier companies, where we are obliged by contract to pay all duties and tax on import rather than the customer. This DOES NOT include Norway or Switzerland. This is easily arranged through the courier and directly with the customer for these 2 countries.
We offer 30 day returns to our customer in most of Europe. We created this policy as part of our ongoing customer support to provide a hassle-free shopping environment, enabling customers to assess aesthetics in their living situation space.
5 years warranty
One of the reasons you might be shopping with us is that you recognise the superior quality of our pieces. And just as we want our furniture to be the best you can find, we want our promise to you to be equally superior. That’s why, while most furniture manufacturers only offer a 1 year warranty, we offer a 5 year warranty. Please go to www.designer-icons.com to read the full warranty policy.